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Retsel® Corporation Quick Links
May 17, 2012
Thank you for your incredible support during our Mother’s day special sale. Once again we far exceeded our expectations. We will have another huge summer sale starting June 1st on all Uni-ark Pro’s hand mills. Please check with us then if you are interested in this premier model with all the available accessories. We are anticipating to run another Uni-ark Pro Super sale at 20% off our regular price for one week only. Our foundry manager put aside 250 cast iron flywheels for this sale alone.
If you need a free owners manual, either a hard copy or a pdf format , please e-mail us and we will send you one. This offer applies to mills that are under warranty only. If your mill is outside of the warranty period (hand mills are lifetime, electric mills are 10 years), you would need to purchase one at a nominal fee.
Most items that our firms manufactures, including warranty and repair parts are now available in 12 colors at no extra charge. This means that if you send in a complete unit to us to be repaired we can return it to you with a new look at no extra change to you. This is another way to say “Thank you for your continuous patronage” Due to our powder coating rotation, delivery time on some custom painted parts may be slightly longer than other colors.
Out site is 100% virus proof and totally secure and checked with updates daily by Norton.Anti Virus technology. All personal information including all credit card information is immediately encrypted and permanently deleted to protect your identity.
Our “GEEK TEAM” members monitor our we web site for Internet security nonstop and return all e-mails several times daily, 24/7 to provide the best service possible.
Take our mills for a spin, you will not be disappointed. Last year Retsel outsold our competition by roughly 18% of mills sold in U.S.A. This is mostly due to the unmatched quality control, excellent Internet support but most of all very competitive pricing that not even copycat import products can compete with.
With major independent Consumer Reporting Agencies rating our business with a grade A- or better, we pride ourselves with offering the best product and service in the grain mill industry. Customer satisfaction and providing premium products are Retsel’s trademarks.
Beware of cheap counterfeit Retsel goods and the never ending unscrupulous copyright violators on the Internet. Many of our “competitors” and product counterfeiters post deceptive blogs and innuendoes to lure you into their web site.
To take our customer service standards to the highest possible standard the management at Retsel has recently invested a great deal of manpower and resources on a state of the art high speed Internet infrastructure. With access to our network virtually anywhere in the world, our professional live sales personnel is now available to you just a mouse click away, generally 24/7.
To place a order for a new product, all you need is e-mail us your name and phone number and we will have our sales staff contact you at your most convenient time. We are available to return your calls and take your orders Monday through Friday from 10 am to 4 pm Mountain Time. We are closed on Saturdays and Sundays.
We ship anywhere in the world and have a high inventory at this time. The shipping time on most orders is about three weeks at this time.
If you are ordering parts, planning to have your machines serviced, repaired or have any technical questions, it’s best to use our web site to obtain quotes, prices and availability. The 208-254-3737 line is set up to accept orders for new machines only. We apologize for this inconvenience but due to large number of calls we can serve you much better via the Internet with all of your technical questions.
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